Overview of UnitedHealthCare

People’s mental health is equally as important as their physical health. Having a condition that affects your mental health is not a character flaw or a sign of weakness. Cognitive, affective, and substance-use conditions are very real medical problems that require treatment in order to get better. Furthermore, if an individual has a mental or behavioral condition that goes untreated, it can turn into a cycle of harmful thoughts and behaviours that adversely affect both their mental and physical health. Also, it is often difficult for individuals to recognize the onset of a mental condition because the symptoms may be embedded in their environment or daily habits, which emphasizes the importance of proactive mental health screenings and mental health benefits. Fortunately, Cigna offers clients with some of the best and most encompassing mental health benefits of any health insurance provider currently in the market.

UnitedHealthCare Insurances

UnitedHealthcare has various insurances all with different plans. No matter which plan an individual chooses, they will pay a monthly payment (premium) to keep their insurance coverage. A co-payment or co-insurance may be paid each time an individual receives medical care. Generally, the more a person pays per month (premium), the lower the deductible (out-of-pocket costs). Individuals can enroll in a plan only during an open enrollment period. If a person is between open enrollment periods, they might be eligible for special enrollment. The list of qualifying life events may include marriage, birth of a baby, change of address, job change, etc.

These different types of insurances include:

Health Insurance Plans: Medicare and Medicaid, Self-Employed Health Insurance and Individual and Family Insurance

Short Term Insurance

Dental Insurance

Supplemental Insurance

Student Health Insurance

Vision Insurance

Term Life Insurance

Accident Insurance

Critical Illness Insurance

International Travel Medical Insurance

Hospital and Doctor Insurance

Dual Eligible Special Needs Plans (DSNP)

Children’s Health Insurance Program (CHIP)

Insurance Bundles

UnitedHealthCare provides individuals the option of insurance bundles, in order to get the coverage that an individual needs. Individuals may choose insurance bundles if they are concerned about costs, lack of benefits under a plan, etc. Bundles may include:

Bundling short term health insurance and dental insurance

Bundling fixed indemnity insurance and dental insurance

Dental and vision insurance bundle

Accident and dental insurance bundle

Summary of benefits and coverage

A Summary of Benefits and Coverage (SBC) is something that all health plan companies are required to provide in order to help an individual make a decision about choosing a plan and utilizing the benefits that come with each plan. This document outlines cost and what is covered as well as not covered under the health plan. Below is what is included in an SBC:

An overview of what’s covered.

An explanation of what’s not covered and/or the limits on coverage.

Information on costs you might have to pay – like deductibles, coinsurance and copayments.

Coverage examples, including how coverage works in the case of a pregnancy or a minor injury.

A reminder that the SBC is only a summary. To get all the details, you’ll want to look at complete health plan documents.

Information about where to go online to review and print copies of complete health plan documents.

Where to find a list of network providers.

Where to find prescription drug coverage information.

Where to find a Glossary of Health Coverage and Medical Terms. (also called a “Uniform Glossary”.)

A contact number to call with questions.

A statement on whether the plan meets minimum essential coverage (MEC) for the Affordable Care Act (ACA).

A statement that it meets minimum value (plan covers at least 60 percent of medical costs of benefits for a population on average).

To obtain a Summary of Benefits and Coverage for a UnitedHealthCare plan visit: https://www.uhc.com/contact-us

UnitedHealthCare Mental Health - Behavioral Health Benefit

How does UnitedHealthCare mental health services work? While each plan under UnitedHealthCare is individualized, there is a behavioral health benefit. This includes counseling and substance abuse recovery services. To access the behavioral health benefit, an individual must visit liveandworkwell.com and click the “find a provider” link. Here an individual has the option to see a provider in person or via private video conferencing. Services received through the behavioral health benefit may require pre-authorization and/or co-payment and/or coinsurance, and there may be a deductible. There is no charge for obtaining a referral, and an individual may access information and develop personal plans at liveandworkwell.com as often as needed want for free. For other information on UnitedHealthCare mental health services visit myuhc.com, select “Benefits & Coverage,” and click the “Mental Health and Substance Abuse” link or call the toll-free phone number on the back of the supplied ID card.