FAQs

See our Insurance Accepted & Payment Plans page.

It is important to allow two business days to process your request. Ideally, you should call us for a prescription renewal when you are about… Read More »Q: What is your Prescription Renewals Policy?

A: Our schedulers are available Monday through Friday from 9:00 am to 5:00 pm by phoning (888) 870-1775. You may schedule an appointment with any… Read More »Q: What are your office hours?

Yes, our physicians and providers do attend school staffing meetings occasionally for their clients. They are willing to attend meetings on behalf of their patients… Read More »Q: My son has an IEP at school. I’m wondering if his doctor could come to the school for a meeting on his behalf?

You may call your insurance company and ask if a provider is in their list of in-network providers. You may also go to your health… Read More »Q: How do I know if a specific provider is in my health plan?

When you call our office on (888) 870-1775, our support staff should be able to help determine what type of provider you or a family… Read More »Q: I’m not sure if I need to see a doctor for medicine of if I just need counseling, what should I do?

Since each person’s health insurance plan is different, you will need to call the 1-800 number on the back of your insurance card where it… Read More »Q: What does my insurance cover?

A: No, you can call our main number at (888) 870-1775 to schedule your appointment with a specific provider. If you need to speak to… Read More »Q: I am interested in scheduling an appointment, do I just call that person directly?